Remote Cloud Security TAM — Drive Adoption & Value

Wiz; United States; Remote; USD 136,000 - 151,200; Full time

Benefits offered by this job

Medical, dental and vision insurance

401(k) Retirement Savings Plan

Flexible paid time off

Job summary

A leading cloud security startup is seeking a Technical Account Manager to enhance customer engagement and support platform adoption. This role involves guiding clients through deployment, optimizing their experience with cloud security solutions, and ensuring customer success. Candidates should have 5-8 years of technical customer support experience and solid knowledge of cloud services. Exceptional communication skills and a proactive attitude are essential for fostering relationships with enterprise clients and ensuring their success with the Wiz platform.

Qualifications

• 5-8+ years of experience in technical customer-facing roles.
• Strong understanding of cloud services from at least one major CSP.
• Proven track record of managing relationships with enterprise clients.

Responsibilities

• Be a Wiz Product and Cloud Security Expert for customers.
• Drive customer adoption and satisfaction with the Wiz platform.
• Act as the primary technical contact for up to 15 customers.

Skills

Cloud Security

Customer Relationship Management

Technical Customer Support

Problem Solving

Education

B.S. in Computer Science, Engineering, or similar field

Tools

AWS

GCP

Azure

Docker

Kubernetes

Job description

A leading cloud security startup is seeking a Technical Account Manager to enhance customer engagement and support platform adoption. This role involves guiding clients through deployment, optimizing their experience with cloud security solutions, and ensuring customer success. Candidates should have 5-8 years of technical customer support experience and solid knowledge of cloud services. Exceptional communication skills and a proactive attitude are essential for fostering relationships with enterprise clients and ensuring their success with the Wiz platform.