Remote Clinical Scheduling & Admin Specialist

Washington University; United States; Hybrid; USD 61,119,000 - 91,635,000; Full time

Benefits offered by this job

Health insurance

Vacation and holidays

Transit U-Pass

Job summary

Washington University in St. Louis is seeking a clinical office support professional in Saint Louis, MO to schedule appointments, verify insurance, and manage patient paperwork.

The role requires handling MyChart communications, extracting information for check-in, and ensuring proper documentation for visits. Candidates should have a high school diploma (Bachelor’s preferred) and experience in medical office settings; Basic Life Support certifications are a plus.

Qualifications

• High school diploma or equivalent required; Bachelor's preferred.
• Basic Life Support certification (AHA/Red Cross) preferred.
• Experience in medical office settings or related customer service (4+ years) preferred.

Responsibilities

• Schedule appointments and manage patient flow per department procedures.
• Verify insurance benefits and referrals; process co-pays and deposits.
• Maintain HIPAA-compliant documentation and patient communications (MyChart).
• Back up scheduling for providers and support staff; assist with training and QA.

Skills

Phone handling

Clinical practice

Microsoft Office

HIPAA compliance

Education

Bachelor's degree

High school diploma or equivalent

Tools

Epic EHR

EMR systems

MyChart

Job description

Washington University in St. Louis is seeking a clinical office support professional in Saint Louis, MO to schedule appointments, verify insurance, and manage patient paperwork.

The role requires handling MyChart communications, extracting information for check-in, and ensuring proper documentation for visits. Candidates should have a high school diploma (Bachelor’s preferred) and experience in medical office settings; Basic Life Support certifications are a plus.