Remote Clinical Programs Specialist (Temp-to-Hire)

Judi Health; United States; Remote; USD 65,000 - 70,000; Full time

Job summary

Judi Health is hiring a Clinical Programs Administration Specialist to support clinical program operations from a remote US-based role. The temp-to-hire position handles triage calls, outreach to members, prescribers, and pharmacies, and coordinates program workflows with a focus on compliant, compassionate member care.

Responsibilities include documenting activities, monitoring queues, escalating issues, and ensuring seamless program execution while adhering to HIPAA and SOPs.

Qualifications

• 1+ year of experience in a clinical pharmacy setting, PBM, health plan, or related health care setting.
• 1+ year of customer service experience with strong listening and communication skills.
• Designated workspace secured from others during work hours (closed door), with a noise-free environment.
• Stable internet with wired connection; high-speed required.

Responsibilities

• Triage clinical program calls and schedule consultations with members, prescribers, and pharmacies.
• Support administration and execution of clinical programs, including cost-containment initiatives.
• Provide compassionate, professional support to members and providers, upholding a positive experience.
• Document outreach, case activities, interventions, and follow-up actions in systems.

Skills

Detail-oriented

Analytical

Tools

Microsoft Office Suite

Excel

PowerPoint

Confluence

Jira

Tableau

Salesforce

Job description

Judi Health is hiring a Clinical Programs Administration Specialist to support clinical program operations from a remote US-based role. The temp-to-hire position handles triage calls, outreach to members, prescribers, and pharmacies, and coordinates program workflows with a focus on compliant, compassionate member care.

Responsibilities include documenting activities, monitoring queues, escalating issues, and ensuring seamless program execution while adhering to HIPAA and SOPs.