Remote Clinical Programs Pharmacist | MTM & PGx Expert

Judi Health; United States; Remote; USD 130,000 - 135,000; Full time

Job summary

Judi Health is seeking a Clinical Programs Administrations Pharmacist to support operations of clinical programs remotely from the United States. The role includes triaging incoming calls, conducting clinical outreach to members, pharmacies, and prescribers, and supporting pharmacogenomics, MTM, and retrospective reviews in a HIPAA-compliant, process-driven environment.

Responsibilities include after-hours on-call support on a rotating schedule, delivering compassionate customer care, achieving

Qualifications

• Bachelor’s or Doctor of Pharmacy Degree with 2+ years of clinical pharmacy practice experience.
• Experience in customer service or call center required.
• 2+ years of managed care and/or clinical program administration experience and/or PGY1 residency required.
• Excellent communication (oral and written) and organizational skills.
• Ability to work independently in a remote, high-volume, metric-driven call center.
• Self-motivated, detail-oriented problem solver.
• Ability to handle multiple priorities in a dynamic team environment.
• Must have a secure designated workspace and reliable home internet connection.

Responsibilities

• Triage clinical incoming calls and conduct outreach to members, pharmacies, and prescribers.
• Support operations of clinical programs including pharmacogenomics, MTM, and retrospective drug utilization reviews.
• Provide on-call support for after-hours pharmacist/clinical programs on rotating schedule (nights, weekends, holidays).
• Ensure customer satisfaction and provide professional customer support and service.
• Meet or exceed performance metrics while maintaining quality.

Skills

Excellent communication

Organizational skills

Remote work capability

Customer service experience

Education

PharmD or Bachelor’s in Pharmacy

PGY1 Pharmacy Residency

Job description

Judi Health is seeking a Clinical Programs Administrations Pharmacist to support operations of clinical programs remotely from the United States. The role includes triaging incoming calls, conducting clinical outreach to members, pharmacies, and prescribers, and supporting pharmacogenomics, MTM, and retrospective reviews in a HIPAA-compliant, process-driven environment.

Responsibilities include after-hours on-call support on a rotating schedule, delivering compassionate customer care, achieving