Remote Clinical Programs Operations Specialist

Transformcap; Jersey City (NJ); On-site; USD 65,000 - 70,000; Full time

Job summary

Judi Health is seeking a dedicated Clinical Programs Specialist to lead administrative and operational tasks for clinical programs, including triaging calls, coordinating consultations, maintaining drug lists, and supporting reporting requirements.

Collaborating with the Clinical Programs team and internal partners, you will ensure HIPAA compliance, deliver compassionate customer service in a fast-paced health-tech startup, and support cost-containment and patient safety initiatives.

Qualifications

• Active, unrestricted pharmacy technician license.
• 2+ years of clinical pharmacy experience in PBM, health plan, or related health care.
• 1+ year of customer service experience with strong listening, relationships, and communication.

Responsibilities

• Triage incoming clinical programs calls and schedule consultations for members.
• Lead administrative tasks to support pharmacogenomics, MTM, cost containment, and other clinical initiatives.
• Manage and maintain drug lists to support program operations.
• Support reporting requirements, monitor claims, and communicate with stakeholders.

Skills

Pharmacy technician license

Clinical pharmacy experience

Customer service excellence

Multi-project management

Tools

Microsoft Excel

PowerPoint

Confluence

Jira

Tableau

Salesforce

Job description

Judi Health is seeking a dedicated Clinical Programs Specialist to lead administrative and operational tasks for clinical programs, including triaging calls, coordinating consultations, maintaining drug lists, and supporting reporting requirements.

Collaborating with the Clinical Programs team and internal partners, you will ensure HIPAA compliance, deliver compassionate customer service in a fast-paced health-tech startup, and support cost-containment and patient safety initiatives.