Remote Clinical Programs Pharmacy Tech — Patient Care Champion

Humana Inc; Tallahassee (FL); Remote; USD 40,000 - 52,000; Full time

Job summary

Humana Inc. invites applications for a remote Clinical Programs Pharmacy Technician Representative to support Pharmacists and patients, focusing on medication therapy and comprehensive medication reviews.

The role involves semi-routine administrative tasks, phone outreach, and collaboration with clinicians. Required: valid Pharmacy Technician license (state or national) and experience in insurance processing or call centers.

Qualifications

• Licensed Pharmacy Technician in resident state or nationally certified
• Experience with insurance processing, customer service, or call center
• Must have a locked-designated work area

Responsibilities

• Make outbound and take inbound calls with Humana members
• Collect medication history information
• Prepare members for comprehensive medication reviews
• Help guide prescription drug optimization for patients on multiple meds
• Assist pharmacists by placing and retrieving calls to confirm medications and provide counseling

Skills

Customer service

Communication skills

Bilingual English/Spanish

Education

Associate's degree or equivalent work experience

Job description

Humana Inc. invites applications for a remote Clinical Programs Pharmacy Technician Representative to support Pharmacists and patients, focusing on medication therapy and comprehensive medication reviews.

The role involves semi-routine administrative tasks, phone outreach, and collaboration with clinicians. Required: valid Pharmacy Technician license (state or national) and experience in insurance processing or call centers.