Remote Pharmacy Technician — Patient Care & Resolution

Humana; United States; Remote; USD 40,000 - 52,000; Full time

Job summary

CenterWell is hiring a Pharmacy Technician for a remote role in the United States. You will assist members with prescriptions, communicate with providers, and handle denials and clarifications on patient profiles from a home office.

Travel to Humana offices may be required occasionally for training or meetings. Required: active state license and 1+ year experience in a retail, mail-order, or hospital pharmacy, with strong communication skills and attention to detail.

Qualifications

• Candidates must reside in TX, AZ, FL, or OH.
• Active Pharmacy Technician license in your state.
• 1+ year of experience as a Pharmacy Technician in a retail, mail order or hospital setting.
• Excellent communication and attention to detail.

Responsibilities

• Provides resolution or outreach for resolution on prescriptions that are incomplete, invalid, or contain clinical issues preventing the fulfillment of the request.
• Communicate with physician offices and hospitals via fax or telephone.
• Responsible for researching and updating clarifications and denials on patient profiles.
• Responsible for making or taking calls to and from providers, patients and/or retail pharmacies.
• Works within defined parameters to identify work expectations and quality standards, with some prioritization/timing latitude.

Skills

Communication skills

Problem solving

Self-motivated

Teamwork

Attention to detail

Multitasking

PC skills

Phone support experience

Education

High School Diploma or GED

Pharmacy Technician Certification (PTCB/CPhT)

Active Pharmacy Technician License

Tools

HireVue interviewing platform

Job description

CenterWell is hiring a Pharmacy Technician for a remote role in the United States. You will assist members with prescriptions, communicate with providers, and handle denials and clarifications on patient profiles from a home office.

Travel to Humana offices may be required occasionally for training or meetings. Required: active state license and 1+ year experience in a retail, mail-order, or hospital pharmacy, with strong communication skills and attention to detail.