Remote Clinical Patient Access Specialist

St. Elizabeth Physicians; Erlanger (KY); À distance; USD 35 000 - 52 000; Plein temps

Avantages offerts par ce poste

Work from Home after training

Paid Time Off

Medical, Dental, Vision

403b with Match

Growth opportunities

Résumé du poste

St. Elizabeth Physicians is seeking a Clinical Patient Access Specialist to relay reviewed results to patients and manage a high volume of inbound calls. You will document medical information, ensure compliance, and create a positive patient experience.

Responsibilities include communicating with providers and offices, scheduling appointments, and updating patient records. This role requires an active clinical certification (LPN/CMA/RMA/EMT) and at least one year of related experience in a

Qualifications

• Active certification or license in LPN/CMA/RMA/EMT.
• Minimum one year of experience in a clinical setting.
• Ability to work in a call-center environment and handle patient inquiries.

Responsabilités

• Relay reviewed results to patients and document care needs.
• Manage large volumes of inbound calls while staying compliant with HIPAA/CLIA/OSHA.
• Provide instructions and results to patients under provider directions.
• Schedule appointments based on office policies and decision trees.
• Maintain accurate patient demographics and insurance information.
• Communicate with offices about patient concerns and follow up on issues.
• Collaborate with billing and clinicians to resolve patient requests.

Connaissances

Phone handling

Communication

Documentation

Formation

LPN/CMA/RMA/EMT certification

Outils

EMR system

Description du poste

St. Elizabeth Physicians is seeking a Clinical Patient Access Specialist to relay reviewed results to patients and manage a high volume of inbound calls. You will document medical information, ensure compliance, and create a positive patient experience.

Responsibilities include communicating with providers and offices, scheduling appointments, and updating patient records. This role requires an active clinical certification (LPN/CMA/RMA/EMT) and at least one year of related experience in a