Patient Access & Scheduling Specialist

St. Elizabeth HealthCare; Edgewood (KY); On-site; USD 28,000 - 42,000; Full time

Benefits offered by this job

Competitive pay

Health coverage within 30 days

Paid time off

Retirement match

Tuition reimbursement

Wellness programs

Career advancement

Job summary

St. Elizabeth Healthcare's Family Practice Center is hiring a full-time Clinical Office Assistant to provide front-desk service, patient registration, scheduling, and basic billing support in a unit-based setting.

Shift is Mon-Fri 8AM-5PM with 1-2 Saturdays per month 8AM-12PM. You will handle insurance information, verify coverage, perform data entry, and maintain EMR records while delivering courteous, patient-focused care.

Qualifications

• High school diploma or GED required.
• Medical terminology knowledge required.
• Excellent communication and interpersonal skills.
• Ability to maintain patient confidentiality per HIPAA.
• 1 year experience in healthcare front desk or related role.

Responsibilities

• Register patients and check them in/out.
• Schedule patient appointments and coordinate with staff.
• Assist with insurance information collection and billing support.
• Retrieve and manage medical records; ensure HIPAA compliance.
• Answer phones and respond to patient inquiries.

Skills

Medical terminology

Computer literacy

Communication skills

Patient confidentiality

Organization & prioritization

Education

High school diploma or GED

Tools

EMR software

Phone systems

Job description

St. Elizabeth Healthcare's Family Practice Center is hiring a full-time Clinical Office Assistant to provide front-desk service, patient registration, scheduling, and basic billing support in a unit-based setting.

Shift is Mon-Fri 8AM-5PM with 1-2 Saturdays per month 8AM-12PM. You will handle insurance information, verify coverage, perform data entry, and maintain EMR records while delivering courteous, patient-focused care.