Remote Clinical Admin & Records Specialist

Midi, Inc.; Northern (KY); Hybrid; USD 32,000 - 40,000; Full time

Benefits offered by this job

Health benefits

Dental benefits

Paid time off

Remote work

Job summary

Midi Health is seeking a highly organized Practice Assistant to support clinical and administrative operations across our care delivery platform. You will coordinate documents, patient requests, referrals, and records management to boost clinician productivity and care delivery.

Responsibilities include managing clinical documents, triaging messages, coordinating medical records, and ensuring timely post-visit documents. Remote, full-time role with competitive hourly compensation.

Qualifications

• Experience in telehealth operations or virtual healthcare administration.
• Proficient with EMR systems (Athena) and Slack.
• Strong organizational skills with high attention to detail.
• Healthcare terminology and HIPAA compliance knowledge.
• Basic technical proficiency with videoconference tools and telehealth platforms.

Responsibilities

• Clinical Documents & Chart Management: receive, review, route, and file requests to appropriate teams via workflows.
• Administration of Phone & Messaging: triage inbound admin calls and messages per protocols.
• Medical Records Coordination: handle incoming records, uploads, indexing, and follow-ups.
• Slack Channel Operations: manage Medical Records Slack requests and escalate as needed.
• Referrals Processing: initiate, track, and confirm referrals and consult orders.
• Post‑Visit Documents: ensure delivery of documents to patients after visits.

Skills

Telehealth operations

EMR proficiency (Athena)

Slack proficiency

Organizational skills

HIPAA knowledge

Technical troubleshooting

Education

CMAA or equivalent

Tools

Athena EMR

Slack

Job description

Midi Health is seeking a highly organized Practice Assistant to support clinical and administrative operations across our care delivery platform. You will coordinate documents, patient requests, referrals, and records management to boost clinician productivity and care delivery.

Responsibilities include managing clinical documents, triaging messages, coordinating medical records, and ensuring timely post-visit documents. Remote, full-time role with competitive hourly compensation.