Remote Front Desk Coordinator

R emote L iberty; United States; Remote; USD 40,000 - 60,000; Full time

Job summary

A healthcare support organization is looking for an experienced administrative assistant. This role involves providing essential support through scheduling, documentation, and communication management. The ideal candidate should have over 2 years of experience and strong skills in Microsoft Office. High discretion and attention to detail are required, along with a customer-service-oriented mindset. This is an opportunity to work remotely in a diverse and inclusive environment.

Qualifications

• 2+ years of administrative or reception experience, remote experience preferred.
• Exceptional verbal and written communication skills.
• Strong multitasking abilities and attention to detail.

Responsibilities

• Provide comprehensive administrative support, including scheduling and calendar management.
• Maintain client records, ensuring compliance with confidentiality regulations.
• Serve as the primary contact for clients, managing inquiries professionally.

Skills

Organizational skills

Verbal communication

Written communication

Attention to detail

Discretion

Tools

Microsoft Office Suite

Scheduling platforms

Job description

At Midi Health Inc, we are committed to providing exceptional health support to our community. We are seeking dedicated and organized individuals to join our team, supporting our operations through efficient administrative assistance and secretarial duties. The ideal candidate will demonstrate strong organizational skills, a keen attention to detail, and the ability to handle sensitive information with discretion.

Key Responsibilities

• Administrative Support: Provide comprehensive administrative support to the team, including scheduling appointments, managing calendars, and coordinating meetings.
• Documentation and Record Keeping: Maintain accurate and up-to-date client records, including intake forms and session notes, ensuring all documentation complies with confidentiality and privacy regulations.
• Communication Management: Serve as the primary point of contact for clients, answering phones, responding to emails, and managing general inquiries with professionalism and empathy.
• Data Entry and Management: Input and update client data in our electronic health records system, ensuring accuracy and completeness.
• Billing and Invoicing Support: Assist with the preparation and processing of client billing and invoicing, collaborating with the finance department to resolve any discrepancies.
• Confidentiality Assurance: Handle all client and organizational information with the utmost confidentiality and integrity.

Qualifications and Skills

• Experience: 2+ years of administrative or reception experience, with remote experience highly preferred.
• Communication: Exceptional verbal and written communication skills.
• Technical Proficiency: Skilled in Microsoft Office Suite (Word, Excel, Outlook) and scheduling platforms.
• Organization: Strong multitasking abilities and attention to detail, capable of managing time independently.
• Professionalism: High degree of discretion, confidentiality, and a polite, customer-service-oriented demeanor.

Midi Health Inc is an equal opportunity employer and encourages applicants from all backgrounds to apply. We are committed to fostering a diverse and inclusive work environment.