Remote Clinical Account Manager – Neurodiagnostics

CND Life Sciences Inc; Seattle, Portland (WA, OR); Hybrid; USD 65.000 - 85.000; Vollzeit

Zusammenfassung

CND Life Sciences Inc. is hiring a Clinical Account Manager. The role is remote but requires residence in Seattle, WA or Portland, OR, working closely with Sales, Medical Affairs, and Operations to onboard clinicians and drive engagement.

You will educate practices on test use, monitor activity in Salesforce, and coordinate clinical responses with Medical Affairs to ensure service excellence. The ideal candidate has 1–2 years supporting clinical practices, strong communication, and project

Qualifikationen

• Minimum 1–2 years supporting clinical practices in a commercial or research setting.
• Experience working with neurologists and advanced practice providers preferred.
• Background in neurology as a nurse, scientist, or commercial account manager preferred.

Aufgaben

• Onboard clinician customers through standardized training and education programs.
• Manage ongoing strategic engagement and primary point of contact for practices.
• Address clinical inquiries and coordinate with Medical Affairs for accurate responses.
• Monitor Salesforce usage and drive proactive account management to improve engagement.
• Analyze customer data to uncover usage trends and inform strategies.

Kenntnisse

Sales support

Account management

Clinical knowledge

Customer service

Salesforce

Project management

Communication skills

Multitasking

Ausbildung

Bachelor's degree in related field

Tools

Salesforce CRM

Microsoft Office

Jobbeschreibung

CND Life Sciences Inc. is hiring a Clinical Account Manager. The role is remote but requires residence in Seattle, WA or Portland, OR, working closely with Sales, Medical Affairs, and Operations to onboard clinicians and drive engagement.

You will educate practices on test use, monitor activity in Salesforce, and coordinate clinical responses with Medical Affairs to ensure service excellence. The ideal candidate has 1–2 years supporting clinical practices, strong communication, and project