Remote Clinical Applications Specialist – Neuro Diagnostics

Natus Medical Incorporated; Philadelphia (Philadelphia County); Remote; USD 80,000 - 110,000; Full time

Job summary

Natus Medical Incorporated is seeking a Clinical Applications Specialist (Trainer) to deliver high-quality clinical training and education to customers during and after system installations. You will enable customers to adopt and optimize neurodiagnostic solutions, improving workflows, user confidence, and patient outcomes.

The role requires extensive travel and close collaboration with Service, Sales, and Technical teams, with responsibilities spanning onsite/remote training, product

Qualifications

• Clinical registration and certification in EEG, Polysomnography, or EMG/NCV is required
• Registry in Evoked Potentials or certified in Intraoperative Monitoring is a plus
• Bachelor's degree preferred; equivalent combination of education, certification, and directly relevant clinical experience will be considered
• 5 years of relevant experience in a clinical setting is required
• Teaching experience is strongly recommended, but not required

Responsibilities

• Deliver onsite and remote clinical training for new installations, upgrades, and ongoing customer education
• Provide structured follow-up training to ensure effective adoption post-installation
• Adapt training approach to different user groups and clinical environments
• Act as clinical liaison between customers and the Technical Service team
• Proactively identify, address, and escalate customer issues and needs as appropriate
• Plan and perform smaller neurodiagnostic system installations in line with company standards and customer requirements
• Provide pre-sale clinical education and product demonstrations to prospective customers as required
• Complete all required administrative tasks and maintain accurate records in the CRM system
• Stay up-to-date and follow all Quality System procedures related to this job
• Use only approved documentation in line with company guidelines
• Maintain a high level of clinical expertise and keep all required certifications current through continuing education
• Participate in product and internal training to stay current with software and hardware developments
• Support the development and ongoing improvement of training materials
• Contribute to a culture that puts patients first and embraces teamwork and continuous improvement

Skills

Clinical education delivery

Training delivery

Customer education

Communication

Travel coordination

Education

Bachelor's degree in a clinical or scientific discipline

5 years of clinical experience

Job description

Natus Medical Incorporated is seeking a Clinical Applications Specialist (Trainer) to deliver high-quality clinical training and education to customers during and after system installations. You will enable customers to adopt and optimize neurodiagnostic solutions, improving workflows, user confidence, and patient outcomes.

The role requires extensive travel and close collaboration with Service, Sales, and Technical teams, with responsibilities spanning onsite/remote training, product