Remote Client Technology Manager — IT & Strategy

Helion Technologies, Inc.; California (MO); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

100% company-paid medical premiums

Dental & Vision Insurance

Paid Time Off

401(k) with company match

Paid certification training materials & exam reimbursement

Job summary

Helion Technologies, Inc. is seeking a Client Technology Manager to join their Account Management team. The role involves developing and maintaining customer relationships, overseeing technical issue resolutions, and ensuring clients' technology remains optimal. Candidates should have a Bachelor's Degree and 5-10 years in Account Management, preferably with IT sales experience. The position offers flexible remote work, excellent benefits including 100% company-paid medical premiums, paid time off, and a 401(k) plan.

Qualifications

• 5-10 years’ experience in Account Management.
• Experience managing a portfolio of 10+ clients, ranging from 100-2,000 users.
• Technology Advisory/IT Sales Experience highly preferred.

Responsibilities

• Develop and maintain a trusting, responsive customer relationship.
• Oversee complete resolution on escalated technical issues.
• Ensure the client’s network, desktop, security, and voice communications are state of the art.

Skills

Cisco and Dell Products

Microsoft Office

Critical Thinking

Ability to lead product training

Education

Bachelor’s Degree

Tools

Windows Operating Systems

O365 platforms

Job description

Helion Technologies, Inc. is seeking a Client Technology Manager to join their Account Management team. The role involves developing and maintaining customer relationships, overseeing technical issue resolutions, and ensuring clients' technology remains optimal. Candidates should have a Bachelor's Degree and 5-10 years in Account Management, preferably with IT sales experience. The position offers flexible remote work, excellent benefits including 100% company-paid medical premiums, paid time off, and a 401(k) plan.