Remote Client Support Specialist | Real Estate Tech & Training

kozmetickesluzby.vecnakraska.sk - Jobboard; United States; Remote; USD 50,000 - 70,000; Full time

Job summary

Luxury Presence is looking for a Remote Client Support Representative to enhance the experience of top real estate professionals. You will be responsible for providing exceptional support via live chat, phone, and email, while assisting clients with their online presence.

Your role demands strong communication skills, a problem-solving attitude, and the ability to use software like Salesforce. With 2-5+ years of customer service experience, you’ll be a vital part of our support team, working collaboratively to ensure client satisfaction.

Qualifications

• 2-5+ years of experience in customer service, preferably in a tech or real estate environment.
• Deep sense of empathy for customers.
• Resourceful and innovative problem-solver.

Responsibilities

• Assist clients via live chat, phone, and email.
• Report technical issues to the product team.
• Support teammates and collaborate effectively.

Skills

Empathy

Communication

Problem-solving

Software training

Team collaboration

Tools

Salesforce

Job description

Luxury Presence is looking for a Remote Client Support Representative to enhance the experience of top real estate professionals. You will be responsible for providing exceptional support via live chat, phone, and email, while assisting clients with their online presence.

Your role demands strong communication skills, a problem-solving attitude, and the ability to use software like Salesforce. With 2-5+ years of customer service experience, you’ll be a vital part of our support team, working collaboratively to ensure client satisfaction.