Remote Client Support and Scheduling Specialist

Next Stop Travel; Pueblo (CO); Remote; USD 34,000 - 52,000; Full time

Benefits offered by this job

Flexible remote work

Training and onboarding

Performance-based pay

Job summary

Next Stop Travel is a remote-based organization offering planning and coordination services to a broad client base. The Customer Service Representative will handle client inquiries, organize service arrangements, and support the coordination process in a structured remote environment.

This role emphasizes attention to detail, independent work habits, and effective communication across channels. Onboarding and ongoing training are provided to ensure smooth transitions into client-facing

Qualifications

• Experience in customer service or coordination roles preferred.
• Strong organizational and communication skills.
• Ability to work independently and manage priorities effectively.
• Comfortable using digital tools and web-based systems.
• Detail-oriented with a focus on accuracy.

Responsibilities

• Serve as a point of contact for client inquiries via email, phone, and online platforms.
• Identify client needs and present appropriate service options.
• Coordinate scheduling and organize detailed service plans.
• Submit and manage reservations with external providers.
• Ensure timely follow-up and clear communication throughout all stages.
• Maintain accurate records within internal systems.
• Support process improvements and team collaboration initiatives.

Skills

Organization

Communication

Independence

Digital tools

Detail-oriented

Tools

CRM systems

Web-based tools

Job description

Next Stop Travel is a remote-based organization offering planning and coordination services to a broad client base. The Customer Service Representative will handle client inquiries, organize service arrangements, and support the coordination process in a structured remote environment.

This role emphasizes attention to detail, independent work habits, and effective communication across channels. Onboarding and ongoing training are provided to ensure smooth transitions into client-facing