Remote Client Success Project Manager

Drips; United States; Remote; USD 90,000 - 140,000; Full time

Job summary

Drips is seeking a Project Manager to own client implementations in a remote-first, SaaS environment. You will lead kickoff meetings and drive timelines to ensure successful launches with enterprise clients.

You will build and maintain detailed project plans, anticipate risks, and provide clear status. You’ll host weekly client and internal meetings and keep Salesforce and SharePoint documentation current, leveraging tools like Smartsheet or Asana.

Qualifications

• 3–5 years of project management, implementation, or client onboarding experience.
• Strong written and verbal communication, with comfort leading client meetings.
• Proficiency with Salesforce, SharePoint, Smartsheet, or Asana.

Responsibilities

• Own portfolio of client implementations and drive timelines.
• Lead kickoff meetings and ensure successful launch.
• Host weekly internal and client-facing meetings and communicate status clearly.
• Build and maintain detailed project plans, anticipate risks, and escalate issues with recommended paths forward.
• Keep project documentation current in Salesforce and SharePoint and support process improvement.

Skills

Project management

Client onboarding

Communication

Tools

Salesforce

SharePoint

Smartsheet

Asana

Job description

Drips is seeking a Project Manager to own client implementations in a remote-first, SaaS environment. You will lead kickoff meetings and drive timelines to ensure successful launches with enterprise clients.

You will build and maintain detailed project plans, anticipate risks, and provide clear status. You’ll host weekly client and internal meetings and keep Salesforce and SharePoint documentation current, leveraging tools like Smartsheet or Asana.