Remote Client Success Project Lead

Drips; United States; Remote; USD 90,000 - 130,000; Full time

Benefits offered by this job

Remote‑first culture

Job summary

Drips is seeking a Client Success Project Manager to coordinate client onboarding and implementations. You will own timelines, collaborate with Sales and Solution Consulting, and lead kickoff meetings, design reviews, and integration planning.

This role emphasizes strong communication, multi-project oversight, and delivering high‑quality, on‑time launches for clients in a remote US setting. You will manage a book of client projects with a coachable manager, ensuring documentation, risk

Qualifications

• 3–5 years of SaaS or technology services onboarding experience.
• Ability to manage multiple projects and deadlines.
• Strong written and verbal communication; comfortable leading client meetings.
• Experience with CRM/PM tools like Salesforce, SharePoint, Smartsheet, Asana, or ClickUp.
• Bachelor’s degree or equivalent practical experience.

Responsibilities

• Own a portfolio of client implementations from close of sale through launch with clear objectives and timelines.
• Translate client goals into actionable project plans with Sales, Solution Consulting, and Account teams.
• Co-host kickoff meetings, reviews, and planning sessions to drive outcomes.
• Produce standardized project deliverables detailing scope, milestones, roles, and success measures.

Skills

Project management

Client-facing communication

CRM tooling (Salesforce/SharePoint/Sm2

Education

Bachelor's degree or equivalent

Tools

Salesforce

SharePoint

Smartsheet

Asana

ClickUp

Job description

Drips is seeking a Client Success Project Manager to coordinate client onboarding and implementations. You will own timelines, collaborate with Sales and Solution Consulting, and lead kickoff meetings, design reviews, and integration planning.

This role emphasizes strong communication, multi-project oversight, and delivering high‑quality, on‑time launches for clients in a remote US setting. You will manage a book of client projects with a coachable manager, ensuring documentation, risk