Remote Client Success Manager & Team Coach

Virtual Hire Staffing; United States; Remote; USD 65,000 - 85,000; Full time

Benefits offered by this job

Performance-based bonuses

Opportunities for professional development

Flexible remote work environment

Job summary

A national services provider is seeking a Client Success Manager to enhance client relationships and support sales representatives' performance. Responsibilities include onboarding clients, training sales reps, and tracking KPIs. The ideal candidate has a Bachelor's degree and 2+ years in client success. Initially commission-based, this role transitions to a salary range of $65,000 – $85,000/year based on experience. Flexible remote work is available throughout the USA.

Qualifications

• 2+ years in client success, account management, or customer-facing roles.
• Proven track record of managing client relationships.
• Relevant certifications (Customer Success, Project Management) are a plus.

Responsibilities

• Serve as the main point of contact for sales representatives.
• Guide clients through onboarding and adoption of services.
• Monitor performance of sales representatives and track KPIs.
• Provide coaching and training to reps.
• Coordinate issue resolution with internal teams.

Skills

Leadership

Communication

Problem-solving

CRM proficiency

Customer focus

Interpersonal skills

Education

Bachelor’s Degree in Business, Communications, Marketing, or related field

Tools

HubSpot

Salesforce

Zoho

Job description

A national services provider is seeking a Client Success Manager to enhance client relationships and support sales representatives' performance. Responsibilities include onboarding clients, training sales reps, and tracking KPIs. The ideal candidate has a Bachelor's degree and 2+ years in client success. Initially commission-based, this role transitions to a salary range of $65,000 – $85,000/year based on experience. Flexible remote work is available throughout the USA.