Remote Client Success Manager | Health Plans & PBM

Vida Health; Oregon; Hybrid; USD 126,000 - 154,000; Full time

Job summary

Vida Health is seeking a Client Success Manager (Health Plans/PBM) to own end-to-end client relationships, ensuring satisfaction and growth. You will collaborate with internal teams to translate client needs into impactful programs.

You’ll analyze data, present insights to leadership, and help shape Vida’s client strategies while delivering exceptional service across health plans and PBM partners. Remote in the U.S.

Qualifications

• Bachelor’s degree required.
• 5+ years in account management, sales or customer success.
• PBM experience required.
• Familiarity with Medicare/Medicaid is a plus.
• Strong communication and data analysis skills.

Responsibilities

• Own end-to-end client relationships from planning to renewal.
• Present analysis and strategic recommendations to leadership.
• Collaborate with product, design, engineering, analytics, sales and marketing to address client needs.
• Lead cross-functional collaboration to develop client solutions.

Skills

Account management

Client relationships

Healthcare industry

Data analysis

Strategic thinking

Education

Bachelor’s degree

Tools

PowerPoint

Excel

Job description

Vida Health is seeking a Client Success Manager (Health Plans/PBM) to own end-to-end client relationships, ensuring satisfaction and growth. You will collaborate with internal teams to translate client needs into impactful programs.

You’ll analyze data, present insights to leadership, and help shape Vida’s client strategies while delivering exceptional service across health plans and PBM partners. Remote in the U.S.