Remote Client Success Account Manager

VIVIO Health Inc.; United States; Remote; USD 80,000 - 85,000; Full time

Benefits offered by this job

Health benefits

401K with employer match

Stock options

PTO

Bonus eligible

Job summary

VIVIO Health is seeking an Account Manager- Client Success for a fully remote role in the United States. You will manage a dedicated group of customers, ensure delivery of VIVIO services, and collaborate with Success, Sales, and Engineering teams to drive outcomes.

Responsibilities include reporting on program performance, retention, and growth, plus travel to support client relationships. Requires 5+ years in PBM/benefits and strong communication skills.

Qualifications

• 5+ years in benefits or PBM with client-facing experience.
• Strong project management and multitasking skills.
• Excellent communication and relationship-building abilities.

Responsibilities

• Act as the primary contact for assigned accounts and foster long-term relationships.
• Understand customer needs and provide tailored solutions and support.
• Manage day-to-day operations of the VIVIO program for assigned customers.

Skills

Benefits consulting

Client success

Project management

Analytics

MS Office

Education

Bachelor's degree

Tools

Microsoft Office Suite

Job description

VIVIO Health is seeking an Account Manager- Client Success for a fully remote role in the United States. You will manage a dedicated group of customers, ensure delivery of VIVIO services, and collaborate with Success, Sales, and Engineering teams to drive outcomes.

Responsibilities include reporting on program performance, retention, and growth, plus travel to support client relationships. Requires 5+ years in PBM/benefits and strong communication skills.