Remote Client Success Manager — Healthcare Partnerships

Learn to Live Inc.; Boston (MA); Remote; USD 85,000 - 110,000; Full time

Benefits offered by this job

Medical plan

401k matching

Paid time off

Job summary

Learn to Live Inc. is seeking a Client Success Manager to cultivate relationships with health plans, higher education, and employers in a remote, regional role near the Boston area.

You will drive client strategy, training, and data reporting while collaborating with marketing, product, clinical, and technical teams to ensure outstanding service and outcomes. The role emphasizes managing renewals, developing engaging client programs, and delivering high levels of client satisfaction across B2B

Qualifications

• Bachelor’s degree or equivalent experience.
• 3-5 years in client service, client success, or account management (healthcare experience preferred).
• Ability to set goals, manage deadlines, and juggle priorities (client, sales, and internal teams).
• Travel up to 40% as needed.

Responsibilities

• Develop client strategies and annual playbooks to maximize engagement.
• Manage account plans, risks, renewals, and stakeholder communications.
• Lead client meetings, deliver training, and provide data reports to clients.

Skills

Relationship management

Communication

Presentation skills

Strategic planning

Time management

Education

Bachelor’s degree

Tools

Microsoft Office Suite

Project

Job description

Learn to Live Inc. is seeking a Client Success Manager to cultivate relationships with health plans, higher education, and employers in a remote, regional role near the Boston area.

You will drive client strategy, training, and data reporting while collaborating with marketing, product, clinical, and technical teams to ensure outstanding service and outcomes. The role emphasizes managing renewals, developing engaging client programs, and delivering high levels of client satisfaction across B2B