Remote Reservation Support Pro — Client Care & Scheduling

Medium; New York (NY); Remote; USD 50,000 - 70,000; Full time

Job summary

Destination Knot is seeking a detail-oriented Remote Reservation Support Specialist to assist with client reservation requests and provide administrative support related to booking and scheduling services.

This fully remote role focuses on customer service, coordination, and accurate data handling within a reservations environment, with opportunities for flexible scheduling and a supportive team.

Qualifications

• Strong written and verbal communication skills.
• Excellent attention to detail and organizational abilities.
• Comfortable using online systems, email, and basic digital tools.
• Ability to manage multiple tasks while meeting deadlines.
• Customer service or administrative support experience preferred.
• Reliable internet access and ability to work remotely.

Responsibilities

• Assist with reservation and scheduling requests submitted by clients.
• Support booking coordination across accommodations and related services.
• Maintain accurate client records and reservation details in internal systems.
• Communicate professionally with clients via email, phone, or messaging platforms.
• Provide general customer service support and follow established processes.
• Review confirmations and documentation for accuracy and completeness.
• Collaborate with internal teams to ensure a smooth client experience.

Skills

Written communication

Attention to detail

Digital literacy

Multitasking

Customer service

Remote work readiness

Job description

Destination Knot is seeking a detail-oriented Remote Reservation Support Specialist to assist with client reservation requests and provide administrative support related to booking and scheduling services.

This fully remote role focuses on customer service, coordination, and accurate data handling within a reservations environment, with opportunities for flexible scheduling and a supportive team.