Remote Client Solutions Lead

CharterUP, LLC.; Phoenix (AZ); Remote; USD 63,000 - 120,000; Full time

Benefits offered by this job

Remote-first culture

Health benefits

Paid time off

401(k) plan

Career growth

Job summary

CharterUP is seeking a Client Solutions Partner to drive revenue through inbound and outbound sales, managing a book of high-value accounts and growing recurring business. You’ll close new customers and expand existing ones while delivering rapid, accurate quotes using CharterUP’s marketplace tools.

You’ll work in a remote-first environment with a sales-driven culture, reporting to the Sales Manager. Expect a performance-based compensation range, comprehensive benefits, and the opportunity to

Qualifications

• 3+ years of experience in sales, account management, or hybrid revenue roles.
• Demonstrated ability to manage and grow a book of business, expanding spend and retention.
• Proven success balancing high-volume inbound with outbound prospecting.

Responsibilities

• Hit and exceed every metric. Own performance against conversion rates, revenue targets, outbound and inbound activity, repeat bookings, and overall account growth.
• Manage a high volume of inbound leads while driving outbound reactivation and expansion to capture repeat and new business.
• Leverage CharterUP’s proprietary marketplace technology to create tailored, accurate trip quotes that minimize friction in the booking process.
• Execute disciplined call patterns to maintain conversion velocity and follow-up consistency.
• Build urgency, rapport, and trust in every interaction, closing decisively through confident communication and assumptive sales techniques.
• Drive repeat business by identifying high-value accounts, expanding relationships over time, and turning one-time bookings into repeat relationships.
• Apply call control, objection handling, and active listening to diagnose customer needs and drive efficient bookings.
• Escalate only when needed, solve problems directly, and push through roadblocks to deliver outcomes.
• Use sound judgment and data to decide where to focus for highest yield.
• Detect and stop low-value activity early to protect revenue through commercial acumen.
• Maintain complete accuracy in quoting, CRM updates, and call documentation, ensuring operational precision across systems including Salesforce, Outreach, G-Suite, Slack, and proprietary tools.
• Collaborate with peers and leadership on post-mortems and performance reviews to refine tactics and improve execution.

Skills

Sales experience

Account growth

Inbound/outbound sales

CRM proficiency

Data-driven

Tools

Salesforce

Outreach

G-Suite

Slack

Job description

CharterUP is seeking a Client Solutions Partner to drive revenue through inbound and outbound sales, managing a book of high-value accounts and growing recurring business. You’ll close new customers and expand existing ones while delivering rapid, accurate quotes using CharterUP’s marketplace tools.

You’ll work in a remote-first environment with a sales-driven culture, reporting to the Sales Manager. Expect a performance-based compensation range, comprehensive benefits, and the opportunity to