Remote Client Services & Travel Coordination Specialist

Next Stop Travel; Dallas (TX); Remote; USD 35,000 - 55,000; Full time

Job summary

Next Stop Travel is a remote-based organization providing structured planning and coordination services to a broad client base. The Customer Service Representative assists with client requests and supports coordination while working in a structured remote setting.

This role emphasizes attention to detail, the ability to manage multiple tasks, and effective communication across email, phone, and online platforms. Training and ongoing support are provided to enable successful onboarding.

Qualifications

• Experience in customer service, coordination, or administrative roles preferred.
• Strong organizational and communication skills.
• Ability to work independently and manage priorities effectively.
• Comfortable using digital tools and web-based systems.
• Detail-oriented with a focus on accuracy.

Responsibilities

• Serve as a point of contact for client inquiries via email, phone, and online platforms
• Identify client needs and present appropriate service options
• Coordinate scheduling and organize detailed service plans
• Submit and manage reservations with external providers
• Ensure timely follow-up and clear communication throughout all stages
• Maintain accurate records within internal systems
• Support process improvements and team collaboration initiatives

Skills

Customer service

Coordination

Administrative

Tools

CRM systems

Email platforms

Calendar tools

Job description

Next Stop Travel is a remote-based organization providing structured planning and coordination services to a broad client base. The Customer Service Representative assists with client requests and supports coordination while working in a structured remote setting.

This role emphasizes attention to detail, the ability to manage multiple tasks, and effective communication across email, phone, and online platforms. Training and ongoing support are provided to enable successful onboarding.