Remote Client Services & Scheduling Specialist

Next Stop Travel; Bellevue (WA); Remote; USD 38,000 - 48,000; Full time

Job summary

Next Stop Travel offers remote-based planning and coordination services to a broad client base. The Customer Service Representative role focuses on assisting with client requests, organizing service arrangements, and supporting the coordination process in a structured remote environment.

Ideal candidates have strong attention to detail, can manage multiple tasks, and communicate clearly across digital channels. Training and ongoing support are provided to help you succeed in this remote setting.

Qualifications

• Experience in customer service, coordination, or administrative roles preferred.
• Strong organizational and communication skills.
• Ability to work independently and manage priorities effectively.
• Comfortable using digital tools and web-based systems.
• Detail-oriented with a focus on accuracy.

Responsibilities

• Serve as a point of contact for client inquiries via email, phone, and online platforms
• Identify client needs and present appropriate service options
• Coordinate scheduling and organize detailed service plans
• Submit and manage reservations with external providers
• Ensure timely follow-up and clear communication throughout all stages
• Maintain accurate records within internal systems
• Support process improvements and team collaboration initiatives

Skills

Customer service

Coordination

Administrative tasks

Communication

Detail orientation

Job description

Next Stop Travel offers remote-based planning and coordination services to a broad client base. The Customer Service Representative role focuses on assisting with client requests, organizing service arrangements, and supporting the coordination process in a structured remote environment.

Ideal candidates have strong attention to detail, can manage multiple tasks, and communicate clearly across digital channels. Training and ongoing support are provided to help you succeed in this remote setting.