Remote Client Services Director, Medical & Scientific

IQVIA LLC; Providence (RI); On-site; USD 61,000 - 153,000; Full time

Job summary

Simpson Healthcare, an IQVIA Company, is seeking a Client Services Director to lead client relationships and project management for medical and scientific communications. The role involves coordinating with internal teams, supervising staff, and ensuring timely, high-quality deliverables across multiple accounts.

This home-based position requires 3+ years in pharma or life sciences agencies, strong communication, and ability to travel up to 25%.

Qualifications

• 3+ years in pharmaceutical industry or healthcare/life sciences agency.
• 1+ year in pharmaceutical/healthcare promotional role preferred.
• Oncology experience preferred but not required.
• Strong written and verbal communication.

Responsibilities

• Oversee project management for assigned accounts and content coordination.
• Prepare client presentations and lead pitches with stakeholders.
• Monitor budgets, timelines, and SOP adherence across teams.
• Mentor junior staff and drive effective client hand-offs.
• Maintain regular client contact to ensure expectations are met.
• Collaborate with Scientific Services, Graphics, and Marketing to satisfy client needs.

Skills

Client relationship management

Project coordination

Communication skills

Team leadership

Education

Bachelor’s or Master’s degree in Marketing/Business/Science

Tools

Veeva

Basecamp

Microsoft Office

Job description

Simpson Healthcare, an IQVIA Company, is seeking a Client Services Director to lead client relationships and project management for medical and scientific communications. The role involves coordinating with internal teams, supervising staff, and ensuring timely, high-quality deliverables across multiple accounts.

This home-based position requires 3+ years in pharma or life sciences agencies, strong communication, and ability to travel up to 25%.