Remote Client Services Director, Medical Communications

IQVIA; United States; Remote; USD 61,000 - 153,000; Full time

Job summary

IQVIA seeks a Client Services Director in the United States for Simpson Healthcare, an IQVIA Company. The role oversees client relationships, project delivery, and brand management across medical and scientific communications.

You will coordinate internal teams, manage budgets, and ensure timely, high-quality outputs for clients. Ideal candidates have 3+ years in pharma or healthcare agencies, with strong communication and project management skills.

Qualifications

• 3+ years of related experience in pharma or healthcare-focused agency.
• 1+ year in pharma/healthcare promotional roles preferred.
• Experience with oncology is preferred but not required.
• Bachelor’s or Master’s in Marketing, Business, or Science.

Responsibilities

• Manage projects and client accounts, ensuring timelines and quality.
• Prepare and deliver client presentations showcasing content.
• Plan long-term account strategy, budgets, and SOPs.
• Supervise junior staff and coordinate internal teams.
• Maintain regular client contact and synthesize feedback for delivery.
• Collaborate with Scientific Services, Graphics, and Marketing.
• Travel up to 25% to meet stakeholders.

Skills

Veeva CRM

MS Office

Basecamp

Strong communication

Project management

Client relationship

Travel readiness

Education

Bachelor’s or Master’s degree in Marketing, Business, or Science

Tools

Basecamp

Veeva CRM

Job description

IQVIA seeks a Client Services Director in the United States for Simpson Healthcare, an IQVIA Company. The role oversees client relationships, project delivery, and brand management across medical and scientific communications.

You will coordinate internal teams, manage budgets, and ensure timely, high-quality outputs for clients. Ideal candidates have 3+ years in pharma or healthcare agencies, with strong communication and project management skills.