Director, Client Services - Medical & Scientific Communications

IQVIA Argentina; Providence (RI); Remote; USD 171,000 - 286,000; Full time

Job summary

Simpson Healthcare, an IQVIA Company, seeks an Associate Director, Client Services, to lead client relationships, manage projects, and guide an account team in medical and scientific communications. The role emphasizes strategic growth, SOP adherence, cross‑functional collaboration, and delivering high‑quality work on time and on budget; travel up to 25% may be required.

Ideal candidates have 8+ years in medical communications, strong people management, and outstanding written and verbal

Qualifications

• 8+ years experience in medical communications, healthcare marketing, or scientific agency.
• Bachelor’s degree required, preferably with emphasis in Marketing, Business, or Science.
• Strong communicator both in written and verbal forms with a proven ability to effectively establish and nurture client, internal, and staff relationships.
• Previous experience with people management is preferred.
• Strong attention to detail.
• Ability to manage multiple priorities.
• Strong organization and time management skills.
• Ability to leverage internal and external relationships to the benefit of the project, client, and Summit Global Health.
• Must be efficient and skilled at using Microsoft Office (Excel, PowerPoint, Outlook, Word, etc.). Experience with Basecamp or similar project management systems is preferred.
• Extensive skills with web-conferencing tools such as Zoom, Microsoft Teams and WebEx.

Responsibilities

• Establish and maintain professional client relationships and drive brand strategies.
• Deliver projects on time, on budget, and to SOPs and quality standards.
• Lead account teams and coordinate cross‑functional collaboration with internal and external stakeholders.
• Develop opportunities to expand services and client relationships.
• Prepare client pitches, presentations, and performance metrics.
• Travel up to 25% as needed to meet with stakeholders.

Skills

Client relationship management

People management

Strategic thinking

Communication skills

Education

Bachelor’s degree in Marketing/Business/Science

Tools

Basecamp

Microsoft Office

Zoom

Microsoft Teams

WebEx

Job description

Simpson Healthcare, an IQVIA Company, seeks an Associate Director, Client Services, to lead client relationships, manage projects, and guide an account team in medical and scientific communications. The role emphasizes strategic growth, SOP adherence, cross‑functional collaboration, and delivering high‑quality work on time and on budget; travel up to 25% may be required.

Ideal candidates have 8+ years in medical communications, strong people management, and outstanding written and verbal