Remote Client Services & Coordination Specialist

Next Stop Travel; Naples (FL); Remote; USD 36,000 - 54,000; Full time

Benefits offered by this job

Flexible remote work environment

Performance-based compensation

Access to training and ongoing support

Job summary

Next Stop Travel, a remote-based organization, seeks a detail-driven Customer Service Representative to assist clients, arrange service plans, and coordinate reservations with external providers.

You will communicate across channels, manage multiple tasks, and contribute to process improvements while working independently in a structured remote environment. The role includes training and ongoing support with performance-based compensation.

Qualifications

• Experience in customer service or administrative roles.
• Strong organization and communication skills.
• Ability to work independently and manage priorities.
• Comfortable using digital tools and web-based systems.
• Detail-oriented with accuracy focus.

Responsibilities

• Serve as a point of contact for client inquiries via email, phone, and online platforms
• Identify client needs and present appropriate service options
• Coordinate scheduling and organize detailed service plans
• Submit and manage reservations with external providers
• Ensure timely follow-up and clear communication throughout all stages
• Maintain accurate records within internal systems
• Support process improvements and team collaboration initiatives

Skills

Customer service

Coordination

Administrative support

Organizational skills

Communication skills

Independent work

Attention to detail

Digital tools

Job description

Next Stop Travel, a remote-based organization, seeks a detail-driven Customer Service Representative to assist clients, arrange service plans, and coordinate reservations with external providers.

You will communicate across channels, manage multiple tasks, and contribute to process improvements while working independently in a structured remote environment. The role includes training and ongoing support with performance-based compensation.