Remote Client Services & Coordination Specialist

Next Stop Travel; Chesterfield (MO); Remote; USD 36,000 - 48,000; Full time

Job summary

Next Stop Travel, a remote-based organization in the United States, seeks a Customer Service Representative to assist clients, organize service arrangements, and support coordination.

You will handle inquiries via email, phone, and online platforms, identify client needs, coordinate scheduling, submit reservations with providers, and maintain accurate records, all while working in a structured remote environment.

Qualifications

• Experience in customer service, coordination, or administrative roles.
• Strong organizational and communication skills.
• Ability to work independently and manage priorities effectively.
• Comfortable using digital tools and web-based systems.
• Detail-oriented with a focus on accuracy.

Responsibilities

• Serve as a point of contact for client inquiries via email, phone, and online platforms.
• Identify client needs and present appropriate service options.
• Coordinate scheduling and organize detailed service plans.
• Submit and manage reservations with external providers.
• Ensure timely follow-up and clear communication throughout all stages.
• Maintain accurate records within internal systems.
• Support process improvements and team collaboration initiatives.

Skills

Customer service

Coordination

Communication skills

Independent work

Digital tools

Job description

Next Stop Travel, a remote-based organization in the United States, seeks a Customer Service Representative to assist clients, organize service arrangements, and support coordination.

You will handle inquiries via email, phone, and online platforms, identify client needs, coordinate scheduling, submit reservations with providers, and maintain accurate records, all while working in a structured remote environment.