Remote Client Reservations Consultant

Triptasticadventures; Chattanooga (TN); Remote; USD 35,000 - 50,000; Full time

Benefits offered by this job

Fully remote option

Flexible scheduling

Ongoing training and learning resources

Job summary

A leading travel service provider is expanding and seeking a dedicated individual to support clients in coordinating various travel arrangements. In this fully remote role, you will be responsible for organizing and verifying reservations, as well as maintaining communication with clients. The ideal candidate will possess strong organizational skills and have at least basic customer service experience. This position offers flexible scheduling and ongoing training in a supportive team environment.

Qualifications

• Must be authorized to work in the United States.
• Must be at least 18 years old.
• Reliable internet access and smartphone are essential.

Responsibilities

• Support clients by organizing and coordinating customized service arrangements.
• Research and review available options to match client needs and preferences.
• Secure and verify reservations to ensure details are accurate.
• Maintain professional communication through phone and email.
• Participate in training sessions.

Skills

Strong written and verbal communication skills in English

Organizational skills

Customer service

Job description

Role Overview

Our company is continuing to grow our remote team and is seeking those who thrive with assisting clients while managing a variety of tasks. In this role, you will help coordinate reservations and related arrangements such as lodging, activities, transportation, and event-related services.

This is ideal for candidates who are organized, communicate clearly, and are comfortable working independently in a remote setting while staying connected with a collaborative team.

Primary Responsibilities

• Support clients by organizing and coordinating customized service arrangements
• Research and review available options to match client needs and preferences
• Secure and verify reservations to ensure details are accurate
• Maintain professional communication through phone and email
• Assist with schedule updates, adjustments, and general service inquiries
• Keep client information and documentation organized and up to date
• Participate in training sessions

What We Provide

• Fully remote option
• Flexible scheduling
• Ongoing training and learning resources
• Supportive team

Qualifications

• Authorized to work in the United States, United Kingdom, Mexico, Australia, or Spain
• Must be at least 18 years old
• Strong written and verbal communication skills in English
• Reliable internet access and smartphone (computer highly recommended)
• Previous customer service experience is beneficial but not required