Remote Client Experience Advisor

Triptasticadventures; Atmore (AL); Remote; USD 35,000 - 50,000; Full time

Benefits offered by this job

Flexible scheduling

Ongoing training and learning resources

Supportive team culture

Job summary

A growing remote service company is seeking dedicated individuals to assist clients in coordinating travel arrangements. This role involves researching options, verifying reservations, and maintaining communication. Ideal candidates will be organized, possess good communication skills, and be comfortable working independently. Previous customer service experience is advantageous but not essential. The position is fully remote with flexible scheduling and a supportive team culture.

Qualifications

• Must be authorized to work in the United States, United Kingdom, Mexico, Australia, or Spain.
• Must be at least 18 years of age.
• Strong written and verbal communication skills in English.
• Reliable internet access and smartphone (computer is also highly recommended).

Responsibilities

• Support clients by organizing and coordinating customized service arrangements.
• Research and review available options to match client needs and preferences.
• Secure and verify reservations to ensure details are accurate.
• Maintain professional communication through phone and email.
• Participate in training sessions.

Skills

Organizational skills

Clear communication

Customer service

Job description

Role Overview

Our company is expanding our remote team and is seeking individuals who enjoy assisting clients while managing a variety of tasks. In this role, you will help coordinate reservations and related arrangements such as lodging, activities, transportation, and event-related services.

This opportunity is preferrable for those who are organized, communicate clearly, and are comfortable working independently in a remote setting while staying connected with a collaborative team.

Primary Responsibilities

• Support clients by organizing and coordinating customized service arrangements
• Research and review available options to match client needs and preferences
• Secure and verify reservations to ensure details are accurate
• Maintain professional communication through phone and emailAssist with schedule updates, adjustments, and general service inquiries
• Keep client information and documentation organized and up to date
• Participate in training sessions

What We Provide

• Fully remote
• Flexible scheduling
• Ongoing training and learning resources
• Supportive team culture

Qualifications

• Must be authorized to work in the United States, United Kingdom, Mexico, Australia, or Spain
• Must be at least 18 years of age
• Strong written and verbal communication skills in English
• Reliable internet access and smartphone (computer is also highly recommended)
• Previous customer service experience is beneficial but not required