Client Reservations Consultant

Triptasticadventures; Dallas (TX); Remote; USD 32,000 - 42,000; Full time

Benefits offered by this job

Flexible scheduling option

Ongoing training and learning resources

Supportive team atmosphere

Supportive team atmosphere

Job summary

A travel assistance company is seeking a remote team member to coordinate client reservations, accommodations, and various service arrangements. Ideal candidates are organized and can communicate effectively while working independently. Responsibilities include managing client inquiries, securing reservations, and maintaining documentation. This position offers flexibility in scheduling within a collaborative team environment, perfect for those looking for a supportive and dynamic remote work culture.

Qualifications

• Authorized to work in the United States, United Kingdom, Mexico, Australia, or Spain.
• Must be at least 18 years of age.
• Reliable internet access and smartphone are necessary.

Responsibilities

• Support clients by organizing and coordinating customized service arrangements.
• Research and review available options to match client needs and preferences.
• Secure and verify reservations to ensure details are accurate.
• Maintain professional communication through phone and email.
• Assist with schedule updates and adjustments.
• Keep client information organized and up to date.
• Participate in training sessions.

Skills

Strong written and verbal communication skills in English

Customer service experience

Job description

Role Overview

Our organization is expanding our remote team and is seeking those who succeed with assisting clients while managing a variety of tasks. In this role, you will help coordinate reservations and related arrangements such as lodging, activities, transportation, and event-related services.

This opportunity is a preferrable fitfor candidates who are organized, communicate clearly, and are comfortable working independently in a remote setting while staying connected with a collaborative team.

Primary Responsibilities

• Support clients by organizing and coordinating customized service arrangements
• Research and review available options to match client needs and preferences
• Secure and verify reservations to ensure details are accurate
• Maintain professional communication through phone and email
• Assist with schedule updates, adjustments, and general service inquiries
• Keep client information and documentation organized and up to date
• Participate in training sessions

What We Provide

• Fully remote setting
• Flexible scheduling option
• Ongoing training and learning resources
• Supportive team atmosphere

Qualifications

• Authorized to work in the United States, United Kingdom, Mexico, Australia, or Spain
• Must be at least 18 years of age
• Strong written and verbal communication skills in English
• Reliable internet access and smartphone (computer is also highly recommended)
• Previous customer service experience is beneficial but not required