Client Reservations Attendant

Triptasticadventures; Portland (OR); Remote; USD 30,000 - 45,000; Full time

Benefits offered by this job

Fully remote option

Flexible scheduling

Ongoing training and learning resources

Supportive team atmosphere

Job summary

A remote travel assistance company is looking for a motivated individual to join their team. The role involves supporting clients in organizing travel services, maintaining accurate reservations, and ensuring efficient communication. Ideal candidates will be organized, possess strong English communication skills, and enjoy a flexible remote work environment. Previous customer service experience is a plus, but not mandatory. We provide ongoing training and a supportive atmosphere.

Qualifications

• Must be authorized to work in the United States, United Kingdom, Mexico, Australia, or Spain.
• Must be at least 18 years old.
• Reliable internet access and smartphone; computer is recommended.

Responsibilities

• Support clients by organizing and coordinating customized service arrangements.
• Secure and verify reservations to ensure details are accurate.
• Assist with schedule updates, adjustments, and general service inquiries.

Skills

Strong written and verbal communication skills in English

Organization

Ability to work independently

Job description

Role Overview

Our company is growing our remote team and is seeking those who enjoy assisting clients while managing a variety of tasks. In this role, you will help coordinate reservations and related arrangements such as lodging, activities, transportation, and event-related services.

This opportunity is preferrable for candidates who are organized, communicate clearly, and are comfortable working independently in a remote setting while staying connected with a collaborative team.

Primary Responsibilities

• Support clients by organizing and coordinating customized service arrangements
• Research and review available options to match client needs and preferences
• Secure and verify reservations to ensure details are accurate
• Maintain professional communication through phone and email
• Assist with schedule updates, adjustments, and general service inquiries
• Keep client information and documentation organized and up to date
• Participate in training sessions

What We Provide

• Fully remote option
• Flexible schedulingOngoing training and learning resources
• Supportive team atmosphere

Qualifications

• Must be authorized to work in the United States, United Kingdom, Mexico, Australia, or Spain
• Must be at least 18 years old
• Strong written and verbal communication skills in English
• Reliable internet access and smartphone (computer is also highly recommended)
• Previous customer service experience is beneficial but not required