Remote Client Partner: Retention & Growth Leader

Blacksmith Agency LLC; San Francisco (CA); Remote; USD 120,000 - 160,000; Full time

Job summary

Blacksmith Agency LLC is seeking a Client Partner to manage an established book of recurring agency clients. The role is remote, with the sales team bringing in new clients, while you keep and grow the accounts.

You will own client retention, upsells, and a seven-figure annual quota. You will work with strategists and the delivery team to present a united voice to clients and drive growth.

Qualifications

• Agency account management experience in marketing, digital, creative or advertising.
• Proven ability to retain clients and upsell with measurable results.
• Comfort carrying a quota and meeting targets.
• Clear, calm communication with senior client stakeholders.

Responsibilities

• Retain and renew clients across your book.
• Identify upsell opportunities and sell them.
• Achieve a seven-figure annual quota across retention and upsells.
• Coordinate with strategists and delivery team to maintain a single voice.

Skills

Account management

Quota carrying

Sales experience

Client communications

Job description

Blacksmith Agency LLC is seeking a Client Partner to manage an established book of recurring agency clients. The role is remote, with the sales team bringing in new clients, while you keep and grow the accounts.

You will own client retention, upsells, and a seven-figure annual quota. You will work with strategists and the delivery team to present a united voice to clients and drive growth.