Remote Client Growth Partner — Retention & Upsell

Blacksmith Agency LLC; United States; Remote; USD 90,000 - 150,000; Full time

Job summary

Blacksmith Agency LLC is a remote digital agency delivering paid media, SEO, CRO and web services for marketing-led brands. As Client Partner you own an established book of recurring clients, working with a sales team that brings in new clients while you grow the existing relationships.

You will retain accounts, upsell new projects, and drive a seven-figure annual quota. You will collaborate closely with strategists and delivery teams to ensure clients hear one clear voice across initiatives.

Qualifications

• Agency account management experience in marketing, digital, creative or advertising

Responsibilities

• Retain and renew your book of clients; monitor early warnings when accounts drift.
• Upsell and expand: identify additional projects within each client and sell them.
• Maintain a seven-figure annual quota across retention and upsells.
• Collaborate with strategists and delivery teams to present a single, coherent voice to the client.

Skills

Agency account management

Quota management

Client relations

Clear stakeholder communication

Job description

Blacksmith Agency LLC is a remote digital agency delivering paid media, SEO, CRO and web services for marketing-led brands. As Client Partner you own an established book of recurring clients, working with a sales team that brings in new clients while you grow the existing relationships.

You will retain accounts, upsell new projects, and drive a seven-figure annual quota. You will collaborate closely with strategists and delivery teams to ensure clients hear one clear voice across initiatives.