Remote Client Operations Specialist

PedrosVacations; Fayetteville (NC); Remote; USD 22,000 - 30,000; Full time

Benefits offered by this job

Fully remote work

Flexible schedule

Structured training

Ongoing support and resources

Access to planning tools

Travel coordination skills

Job summary

PedrosVacations is seeking a Remote Client Operations Specialist to help manage client requests, scheduling, and travel coordination in a remote environment. You’ll maintain accurate client information and support reservations, accommodations, transportation, activities, and itineraries. Training and ongoing support are provided.

Experience is not required; strong organizational and communication skills are valued, with the ability to work independently.

Qualifications

• Strong organization and attention to detail.
• Clear, professional communication.
• Reliable follow-through.
• Ability to manage multiple priorities.
• Comfort working independently.
• Familiarity with email and online systems.
• Problem-solving skills.
• Adaptability when plans change.

Responsibilities

• Coordinate client requests, schedules, and confirmations.
• Track updates, deadlines, and pending items.
• Maintain accurate client and planning records.
• Assist with reservation and itinerary details.
• Organize accommodation, transportation, and activity information.
• Provide updates and follow up with clients.
• Help manage changes or special requests.
• Research options when additional coordination is needed.

Skills

Organizational skills

Attention to detail

Clear communication

Follow-through

Multitasking

Independent work

Email/online systems

Problem solving

Adaptability

Job description

Remote Client Operations Specialist

Remote | Flexible Schedule | Training Provided

We're looking for organized, dependable individuals to help manage client requests, scheduling, follow-up, and travel-related coordination in a remote environment.

As a Remote Client Operations Specialist, you'll help keep client information accurate, track important updates, and support reservations, accommodations, transportation, activities, and itinerary details when needed.

Previous experience is not required. Training and ongoing support are provided.

What You'll Handle

• Coordinate client requests, schedules, and confirmations
• Track updates, deadlines, and pending items
• Maintain accurate client and planning records
• Assist with reservation and itinerary details
• Organize accommodation, transportation, and activity information
• Provide updates and follow up with clients
• Help manage changes or special requests
• Research options when additional coordination is needed

What We're Looking For

• Strong organization and attention to detail
• Clear, professional communication
• Reliable follow-through
• Ability to manage multiple priorities
• Comfort working independently
• Familiarity with email and online systems
• Problem-solving skills
• Adaptability when plans change

Experience in operations, customer service, hospitality, reservations, scheduling, administration, or client support can be helpful, but it is not required.

What You Can Expect

• Fully remote work
• Flexible scheduling
• Structured training
• Ongoing support and resources
• Access to digital planning tools
• Opportunities to build client-operations and travel-coordination skills

Eligibility

Applicants must be located in:

United States | United Kingdom | Mexico | Spain | Australia | Select LATAM regions

Next Step

Selected applicants will be invited to a live interview to review the role, compensation structure, training, support, and next steps.