Client Itinerary Services Assistant

Triptasticadventures; New Orleans (LA); Remote; USD 30,000 - 50,000; Full time

Benefits offered by this job

Fully remote capability

Flexible schedule

Ongoing training and learning resources

Supportive team setting

Job summary

A dynamic travel service company is seeking motivated individuals for a remote role involving client assistance and reservation management. Candidates will coordinate lodging, activities, and transportation while maintaining clear communication. Ideal candidates will possess strong organizational skills and previous customer service experience. The role offers flexible scheduling and requires reliable internet access. Join a supportive team dedicated to providing exceptional service.

Qualifications

• Must be authorized to work in the United States.
• Must be at least 18 years old.
• Reliable internet access and a smartphone (computer recommended).

Responsibilities

• Support clients by organizing and coordinating customized service arrangements.
• Research and review available options to match client needs.
• Secure and verify reservations to ensure accuracy.
• Maintain professional communication through phone and email.
• Assist with schedule updates and adjustments.

Skills

Strong written and verbal communication skills in English

Organizational skills

Customer service experience

Job description

Role Overview

Our company is increasing our remote team and is looking for individuals who enjoy assisting clients while managing a variety of tasks. In this role, you will help coordinate reservations and related arrangements such as lodging, activities, transportation, and event‑related services.

This opportunity is preferrable for candidates who are organized, communicate clearly, and are comfortable working independently in a remote setting while staying connected with a collaborative team.

Primary Responsibilities

• Support clients by organizing and coordinating customized service arrangements
• Research and review available options to match client needs and preferences
• Secure and verify reservations to ensure details are accurate
• Maintain professional communication through phone and email
• Assist with schedule updates, adjustments, and general service inquiries
• Keep client information and documentation organized and up to date
• Participate in training sessions

What We Provide

• Fully remote capability
• Flexible schedule
• Ongoing training and learning resources
• Supportive team setting

Qualifications

• Must be authorized to work in the United States, United Kingdom, Mexico, Australia, or Spain
• Must be at least 18 years old
• Strong written and verbal communication skills in English
• Reliable internet access and smartphone (computer is also highly recommended)
• Previous customer service experience is a plus