Client Itinerary Success Advisor

Triptasticadventures; Texarkana (TX); Remote; USD 30,000 - 50,000; Full time

Benefits offered by this job

100% remote

Flexible schedule

Ongoing training and professional development

Collaborative team environment

Job summary

A dynamic travel services company is expanding its remote team and looking for organized individuals to assist clients in coordinating reservations and related services. This role involves providing professional communication, maintaining accurate records, and supporting service-related inquiries while working independently and collaboratively. Candidates should have strong communication skills and customer service experience. Enjoy a flexible schedule and ongoing training in this fully remote position.

Qualifications

• Authorized to work in the US, UK, Mexico, Australia, or Spain.
• Must be at least 18 years old.
• Reliable internet connection and smartphone, computer strongly recommended.

Responsibilities

• Assist clients with coordinating personalized service arrangements.
• Research and compare available options to meet client preferences.
• Confirm reservations and ensure accuracy of details.
• Provide clear, professional communication via email and phone.
• Support updates, modifications, and service-related inquiries.
• Maintain accurate records and documentation.
• Complete required training.

Skills

Strong written and verbal English communication skills

Strong customer service experience

Job description

Role Overview

We are expanding our remote team and seeking individuals who enjoy supporting clients and managing multiple responsibilities. In this role, you will assist with coordinating reservations and related services, which may include accommodations, activities, transportation arrangements, and event-based services.

This is an ideal role for candidates who are organized, communicate effectively, and are comfortable working independently in a remote environment while collaborating with a distributed team.

Key Responsibilities

• Assist clients with coordinating personalized service arrangements
• Research and compare available options to meet client preferences
• Confirm reservations and ensure accuracy of details
• Provide clear, professional communication via email and phone
• Support updates, modifications, and service-related inquiries
• Maintain accurate records and documentation
• Complete required training

What We Offer

• 100% remote
• Flexible schedule
• Ongoing training and professional development
• Collaborative team environment

Qualifications

• Authorized to work in the US, UK, Mexico, Australia, or Spain
• Must be at least 18 years old
• Strong written and verbal English communication skills
• Reliable internet connection and smartphone (computer is strongly recommended)
• Strong customer service experience is preferred