A mental healthcare startup is seeking a part-time Client Intake Support Representative in New York to manage client inquiries and appointment bookings. Ideal candidates are self-starters with customer service experience and excellent communication skills. This role offers a competitive compensation package, flexibility for remote work, and numerous wellness benefits. Join as a key player in transforming the accessibility of mental healthcare and make a real impact from day one.
Qualifications
Strong oral and written communication skills are essential.
Previous experience in call centers is highly preferred.
Ability to learn quickly and explain the platform efficiently.
Responsibilities
Answer client questions and assist with booking appointments.
Serve as the first contact for potential clients.
Work closely with the Client Intake Lead to refine support strategies.
Skills
Customer service
Oral communication
Written communication
Problem-solving
Self-starter
Quick learner
Previous call center experience
Job description
A mental healthcare startup is seeking a part-time Client Intake Support Representative in New York to manage client inquiries and appointment bookings. Ideal candidates are self-starters with customer service experience and excellent communication skills. This role offers a competitive compensation package, flexibility for remote work, and numerous wellness benefits. Join as a key player in transforming the accessibility of mental healthcare and make a real impact from day one.