Client Access & Scheduling Specialist (Mental Health)

What’s Upstate; New York (NY); On-site; USD 25,000 - 30,000; Part time

Benefits offered by this job

Comprehensive Health/Dental/Vision

Retirement Plan 403(b)

Generous PTO Plans

Tuition Reimbursement

Employee Assistance Program (EAP)

Job summary

A mental health clinic in New York is looking for a Client Access Representative (CAR) to ensure efficient client access to services. This part-time position requires strong organizational skills and empathy to assist clients in a welcoming environment. Responsibilities include welcoming clients, processing referrals, managing communications, and performing administrative tasks. The ideal candidate has 1–3 years of healthcare experience and a High School Diploma. Competitive benefits include health insurance, retirement plan, and generous paid time off.

Qualifications

• 1–3 years of experience in a healthcare setting or physician’s office.
• Valid New York State Driver’s License.

Responsibilities

• Welcome clients and create a supportive atmosphere.
• Assist clients in navigating the scheduling process.
• Process referrals and coordinate with community partners.
• Handle administrative tasks and billing processes.

Skills

Organizational skills

Detail-oriented

Empathy

Problem-solving

Education

High School Diploma or equivalent

Associate's Degree in Office Technologies

Job description

A mental health clinic in New York is looking for a Client Access Representative (CAR) to ensure efficient client access to services. This part-time position requires strong organizational skills and empathy to assist clients in a welcoming environment. Responsibilities include welcoming clients, processing referrals, managing communications, and performing administrative tasks. The ideal candidate has 1–3 years of healthcare experience and a High School Diploma. Competitive benefits include health insurance, retirement plan, and generous paid time off.