Remote Client Intake & Admin Coordinator: Dispatch & Billing

Visa Hunt; United States; On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health & Wellness Coverage

13th Month Pay

Overtime Pay & Night Differential

Paid leave credits

Job summary

Outsource Access is offering a remote position focused on intake, dispatch, and project administration. You will ensure fast, professional communication with homeowners and business owners during emergencies, and maintain accurate records and schedules for field teams.

The role emphasizes meticulous attention to insurance standards, strong English communication, and proficiency with Google Workspace and CRM tools.

Qualifications

• Proactive and solution-oriented approach to ownership of tasks.
• High attention to detail to ensure insurance compliance.
• Clear written and verbal communication with distressed customers.
• Strong computer proficiency and ability to learn multiple systems quickly.
• Reliable home office with high-speed internet in a remote setting.

Responsibilities

• Own the first impression with calm, professional intake and dispatch.
• Audit project files and notes to ensure 100% compliance with standards.
• Maintain real-time CRM updates, schedules, and documentation.
• Assist with billing preparation and follow-ups to keep cash flow moving.

Skills

Proactive problem solver

Attention to detail

Strong English

Tech-savvy

Remote work setup

Tools

Google Workspace

QuickBooks

Xactimate

Dash CRM

Zoho

Job description

Outsource Access is offering a remote position focused on intake, dispatch, and project administration. You will ensure fast, professional communication with homeowners and business owners during emergencies, and maintain accurate records and schedules for field teams.

The role emphasizes meticulous attention to insurance standards, strong English communication, and proficiency with Google Workspace and CRM tools.