Remote Roofing Intake & Sales Coordinator

Visa Hunt; United States; On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Health insurance

Life insurance

Paid leave

Overtime pay

Night differential

13th month pay

Performance incentives

Job summary

Outsource Access is seeking a remote intake specialist to respond to inquiries within 60 seconds, drive the sales pipeline through outbound calls and follow-ups, and schedule appointments between customers and the field team.

You will maintain CRM data, generate roof reports, and monitor CRM text for real-time updates to keep operations clear, while thriving on a non-traditional schedule and 24/7 frontline coverage.

Qualifications

• Ability to build rapport quickly over the phone and handle inbound/outbound inquiries with clarity.
• Careful data logging in CRM and precise report generation.
• Adaptability to a non-traditional schedule and 24/7 frontline coverage.
• Comfort navigating CRM systems and multi-channel communication (voice/text).

Responsibilities

• Be the first point of contact for inquiries and respond within 60 seconds.
• Proactively manage outbound calls and follow-ups to move leads forward.
• Act as the bridge between customers and field team to schedule appointments.
• Provide vital data via roof reports and maintain real-time CRM communication.

Skills

Proactive communicator

Detail detective

Weekend warrior

Tech-savvy

Tools

JobNimbus

Job description

Outsource Access is seeking a remote intake specialist to respond to inquiries within 60 seconds, drive the sales pipeline through outbound calls and follow-ups, and schedule appointments between customers and the field team.

You will maintain CRM data, generate roof reports, and monitor CRM text for real-time updates to keep operations clear, while thriving on a non-traditional schedule and 24/7 frontline coverage.