Remote Client HR Partner — Strategic HR Advisor II

Paychex; Phoenix (AZ); Hybrid; USD 80,000 - 110,000; Full time

Benefits offered by this job

Medical coverage

401(k) + employer match

Tuition reimbursement

Adoption assistance

Paid time off

Job summary

Paychex is seeking an HR Services professional to ensure client satisfaction and manage mid-size client HR needs. You will build ongoing relationships with client contacts and serve as the primary HR services point of contact, collaborating with internal partners for quality support.

Responsibilities include remote and in-person client service, consultative guidance on performance, recruiting, compensation, engagement, and culture.

Qualifications

• Bachelor's degree preferred.
• 3–5 years of HR experience or equivalent.
• Customer service and multitasking skills preferred.
• Strong written and verbal communication skills preferred.
• Experience with employment law and HR policies preferred.

Responsibilities

• Services clients remotely and in person across one or more states.
• Provide consultative guidance on Performance Management, Recruiting, Compensation, and Employee Engagement.
• Assist with EPLI insurance setup for PEO clients where needed.
• Lead or participate in open enrollment meetings for clients.
• Advise on HR policies and employee relations issues.
• Provide turnover analysis and unemployment escalation assistance.
• Stay informed on HR trends and conduct training as needed.
• Mentor HR Coordinators and Associate Client HR Business Partners.
• Conduct annual HR Strategy Sessions for each client.

Skills

Customer Service

Multitasking

Research

Leadership

Writing

Employee Relations

Performance Mgmt

Employee Engagement

Employment Practices Liability

Product Knowledge

Benefits Enrollment

HR Strategy

Client Services

Account Management

Bilingual Spanish/English

Education

Bachelor's Degree - Preferred

Job description

Paychex is seeking an HR Services professional to ensure client satisfaction and manage mid-size client HR needs. You will build ongoing relationships with client contacts and serve as the primary HR services point of contact, collaborating with internal partners for quality support.

Responsibilities include remote and in-person client service, consultative guidance on performance, recruiting, compensation, engagement, and culture.