HR Client Partner I — Remote & Consultative

Paychex; Phoenix (AZ); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Benefits package

Paid time off

Job summary

Paychex is seeking an HR Client Services professional to ensure client satisfaction, delivering consultative HR guidance and coordinating with internal teams to resolve client issues. The role includes advising on compensation, performance management, recruiting, and employee engagement for a small client base.

Involves potential EPLI support and facilitating open enrollment for PEO clients. The ideal candidate has a Bachelor's degree with 1–3 years HR experience, strong communication, and

Qualifications

• Bachelor's degree preferred; 1–3 years HR experience or equivalent.
• Customer Service experience preferred.
• Strong communication and planning skills.
• Experience with employee relations and performance management preferred.
• Understanding of HR policies and compliance preferred.

Responsibilities

• Serves clients remotely and in-person; provides consultative guidance to resolve issues.
• Partners with internal departments to deliver actionable responses to client concerns.
• Advises on Performance Management, Recruiting and Retention, and Compensation strategies.
• Supports EPLI insurance setup with internal partners.
• Conducts open enrollment meetings for PEO clients and advises on benefits.

Skills

Customer Service

HR Knowledge

Communication

Planning

Operations

Employee Relations

Performance Management

Recruiting

Education

Bachelor's Degree

Job description

Paychex is seeking an HR Client Services professional to ensure client satisfaction, delivering consultative HR guidance and coordinating with internal teams to resolve client issues. The role includes advising on compensation, performance management, recruiting, and employee engagement for a small client base.

Involves potential EPLI support and facilitating open enrollment for PEO clients. The ideal candidate has a Bachelor's degree with 1–3 years HR experience, strong communication, and