Remote Client Experience Specialist

WizeHire, Inc; Smithfield (RI); Hybrid; USD 52,000 - 82,000; Full time

Job summary

WizeHire, Inc is seeking a Client Experience Coordinator in Smithfield, RI or fully remote from anywhere in the U.S. This role focuses on proactive client outreach, maintaining strong follow-up, and delivering high-quality service to ensure clients feel cared for throughout their real estate transactions.

You will connect agents and clients, manage touchpoints, follow-ups, and reviews while working in a fast-paced environment with a business casual dress code.

Qualifications

• Must be proactive and self-driven, initiating actions without waiting for guidance.
• Comfort with making a high volume of calls and maintaining accuracy across conversations.

Responsibilities

• Serve as connective tissue between agents and clients to ensure inquiries are answered and no one falls through the cracks.
• Reach out to clients throughout the transaction process, follow up after closings, generate reviews, track satisfaction.

Skills

Proactive outreach

High call volume

Organized with follow-through

Phone communication

Written and verbal communication

Responsiveness to clients

Job description

WizeHire, Inc is seeking a Client Experience Coordinator in Smithfield, RI or fully remote from anywhere in the U.S. This role focuses on proactive client outreach, maintaining strong follow-up, and delivering high-quality service to ensure clients feel cared for throughout their real estate transactions.

You will connect agents and clients, manage touchpoints, follow-ups, and reviews while working in a fast-paced environment with a business casual dress code.