Remote Client Experience Specialist

AnywhereWorks Ltd.

Columbia (SC)

Remote

USD 18,000 - 26,000

Full time

12 days ago

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Benefits offered by this job

BYOD policy
Flexible scheduling
Paid training

Job summary

AnywhereWorks is hiring Client Experience Associates to work from home, with a BYOD policy, and a flexible schedule. You will handle inbound calls, capture leads, schedule appointments, and communicate with clients.

Training lasts 2 weeks with 8–12 weeks of ongoing learning and development, plus performance-based progression. The role emphasizes reliability, strong communication, and calm efficiency under pressure.

Qualifications

  • Excellent verbal and written communication.
  • A warm, upbeat tone and a genuine interest in helping people.
  • A good listener who stays calm and efficient under pressure.
  • Dependable: you show up for every scheduled shift, on time.
  • Strong computer skills and typing at a minimum of 30 WPM.
  • A growth mindset and eagerness to learn new call types and tools.

Responsibilities

  • Answer inbound calls for clients from home.
  • Capture leads, take orders, schedule appointments, and send messages.
  • Handle a range of call types including live chat and outbound calls.
  • Training provided with 2 weeks of paid training and 8–12 weeks of Learning & Development.
  • Meet performance metrics such as quality, accuracy, and after-call work time.

Skills

Verbal communication
Written communication
Positive tone
Active listening
Reliability
Typing 30 WPM

Job description

AnywhereWorks is hiring Client Experience Associates to work from home, with a BYOD policy, and a flexible schedule. You will handle inbound calls, capture leads, schedule appointments, and communicate with clients.

Training lasts 2 weeks with 8–12 weeks of ongoing learning and development, plus performance-based progression. The role emphasizes reliability, strong communication, and calm efficiency under pressure.

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