Remote Client Experience Associate — Work Anywhere

AnywhereWorks Ltd.

Idaho

À distance

USD 18 000 - 26 000

Plein temps

Il y a 6 jours
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Avantages offerts par ce poste

Benefits start after 60 days
401(k) with matching
BYOD policy

Résumé du poste

AnywhereWorks is hiring Client Experience Associates to join our team. You will answer inbound calls from home for our clients' businesses, capture leads, take orders, schedule appointments and send messages to clients.

The role demands excellent verbal and written communication, a warm, upbeat tone, reliable attendance, and strong computer skills (≥30 WPM). You’ll receive paid training and a 40-hour weekly schedule with flexible shifts, under a BYOD policy.

Qualifications

  • Excellent verbal and written communication.
  • Warm, upbeat tone with a genuine desire to help.
  • Strong listening skills; stays calm under pressure.
  • Dependable and punctual for every shift.
  • Strong computer skills and typing at least 30 WPM.
  • Growth mindset and eagerness to learn new call types and tools.

Responsabilités

  • Answer inbound calls from home and support clients' businesses.
  • Capture leads, take orders, schedule appointments, and send messages.
  • Handle various call types: standard, Active Response, live chat, relay, appointment setting, and legal intake.
  • Work at a steady, fast pace with performance measured by quality and efficiency.
  • Attend paid training and a multi-week Learning & Development period.

Connaissances

Verbal communication
Written communication
Active listening
Reliability
Typing 30 WPM
Growth mindset

Description du poste

AnywhereWorks is hiring Client Experience Associates to join our team. You will answer inbound calls from home for our clients' businesses, capture leads, take orders, schedule appointments and send messages to clients.

The role demands excellent verbal and written communication, a warm, upbeat tone, reliable attendance, and strong computer skills (≥30 WPM). You’ll receive paid training and a 40-hour weekly schedule with flexible shifts, under a BYOD policy.

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