Remote Client Experience Specialist

Effortless travel solutions ETS; Alaska; Remote; USD 40,000 - 60,000; Full time

Benefits offered by this job

Access to training and industry tools

Opportunities for professional development

Travel-related perks and benefits

Job summary

Effortless travel solutions ETS is seeking a Client Experience Coordinator for a remote role focused on providing clients with exceptional travel coordination support. You will communicate effectively and address client needs throughout the planning process.

Ideal candidates should have strong communication skills, previous customer service experience, and the ability to work independently. This position offers remote work, professional development opportunities, and a supportive team culture.

Qualifications

• Hospitality or travel-related experience preferred.
• Ability to work independently and manage time effectively.
• Reliable internet connection.

Responsibilities

• Respond to client inquiries promptly and professionally.
• Provide personalized assistance and address concerns.
• Ensure all travel-related information is current and accurate.
• Maintain regular follow-up with clients.
• Identify and resolve client issues efficiently.

Skills

Excellent communication and interpersonal skills

Previous experience in customer service or client support roles

Strong attention to detail and organizational skills

Comfortable using technology, online systems, and booking tools

Job description

Effortless travel solutions ETS is seeking a Client Experience Coordinator for a remote role focused on providing clients with exceptional travel coordination support. You will communicate effectively and address client needs throughout the planning process.

Ideal candidates should have strong communication skills, previous customer service experience, and the ability to work independently. This position offers remote work, professional development opportunities, and a supportive team culture.